Times have changed. Digitalisation has reached the agendas of all aspects of society. While most organisations interpret digitalisation primarily as a means of improving their efficiency, the competitive edge of the future will be earned by those that take the leap and transform their customer experience from end-to-end. Those that believe that this era of great disruption is also an era of great opportunity to grow real value in people’s lives.
Born in the Nordics, Digitalist was formed guided by the belief that the future is co-created. Understanding that in order for businesses to stay relevant, it would be essential to break traditional silos and embrace the clash of ideas and expertise. That’s why we work united as silo-breakers in diverse and international teams with a wide variety of competences.
This way of working inspires innovations and challenges our clients to think beyond their boundaries – capturing the opportunities of our era while growing the value for all in the relationship between people, businesses and greater society. Fuelled by insight and innovation, and leading-edge capabilities in brand, design, tech and CRM, we champion a holistic perspective on customer experiences – future proofing businesses through the ultimate fusion of high tech and high touch.
From the strategies we make to the relationships we create, Digitalist is your customer experience innovation partner from ideas to life.
This document is about our unusual employee culture.
What sets us apart
Like all great companies, we strive to hire the best and we value diversity, excellence and collaboration. What sets Digitalist apart, is how much we:
Believe in our people
Don´t ask for permission, ask for advice!
We share information, promote transparency and show respect, trust and appreciation towards each other, our customers and network. We engage people in a relaxed, fair and inclusive environment, where it is inspiring and fun to work together. We have a clear direction, mandate to make decisions and the courage to do things differently. Because we are leaders, not followers.
Trust collaboration and circle work
For evolving an agile and resilient organization
We believe in the power in collaboration. In co-creation involving our teams, customers and network. We build on each other’s knowledge and work together as one Digitalist - across studios, competencies and strengths. We practice sociocracy
Foster a learning environment
Fail fast, learn fast
We are curious, we work outside our comfort zones and coach each other to the next level. We foster a learning environment that encourages self-improvement and knowledge sharing which leads to creativity and thought leadership. Because we lead through knowledge.
Dare to provoce
Impact driven delivery
We are brave, yet humble, agile and constantly challenging our customers in a positive way. Because happy customers spread the good word.
Our core philosophy
We believe in the agile manifesto and has built an organization on the core philosophy:
- Individuals and interactions over processes and tools
- Working software over comprehensive documentation
- Customer collaboration over contract negotiation
- Responding to change over following a plan
Dare to be E.P.I.C
We call our culture E.P.I.C: Empowered people and Power of collaboration keep us Evolving forward and lead to Customer success.
To reach our EPIC culture we believe our behavioural values can help us:
- Care. With a heart and respect in everything we do, we care about each other.
- Initiate. Dare to try something new, take initiative and responsibility for testing and starting new initiatives
- Explore. To be an innovative company we have to stay on top. Trial and error, explore and learn! :)
- Build. We build relationships, brands, sites, and our clients success
- Simplify. We work with complex things, our job is to simplify, make it easy to understand and not complicate things.
- Deliver. We believe and feel proud of our delivery.
To maintain our culture and keep evolving, we have to hire well. Every person who joins us helps to shape and evolve the culture further. The future IS co-created.